Word IS april2k2

Citrix Metaframe

Joe Stenger, Network and Security Manager

Citrix MetaFrame is the latest product offered in remote connectivity. It is a full-flavored, robust 32-bit remote connection. Like our current WinFrame setup, MetaFrame will offer us the ability to connect remotely to the COM & PH LAN from anywhere. How is it different?First, it will allow users to run true 32-bit applications (GroupWise, Microsoft Office, etc.) Also, it will allow those connecting to have a true 32-bit Windows desktop from their remote computer.That is, all the comforts of working on one's office desktop will be available.Secondly, MetaFrame is more reliable and robust than the current Citrix WinFrame 1.7. And finally, it should be noted that MetaFrame provides better security along with better auditing for dropped or idle connections.

ARMS users went through such an upgrade and along with the Hospitals, we are looking at implementation in the very near future. Questions?Please give us a call or drop us an e-mail.

New Banner

Robert McKenney, FAAMA, Director

Information Systems.Information Technology.Some standard labels used in the field for areas involved in desktop support, network and security management, application deployment, technical training, and Internet/Intranet services.

Through interactions with customers -- faculty, staff and students -- it was noted that perhaps a different banner would help communicate and tie together the focus of activities in the College's Information Systems and Audio/Visual Services area.Well, as luck would have it, a student employee in the College of Medicine and Public Health did just that . . . he developed a new design for the this "help tip" document and other information systems materials like the "Office 97 to 2000" training series.Industrial Design Major Matt Harris in Audio/Visual Services created this new banner.We would like to commend Matt for an excellent design.As he noted, “I wanted (to create) an all encompassing design that portrayed the personality of the IS Office”.Well, when we say tie together, he literally did just that -- Technology, Innovation, Education and Solution.The other part of his design incorporates a circle around the "i" being symbolic of the customer-based focus.

We have already received positive feedback on the banner/design, and we again extend a "thank you" to Matt for his work and insight.

What About Windows 2000?

Robert McKenney, FAAMA, Director

The thought regarding Microsoft Windows 2000 is that it would combine the desired features of Windows 98 and Windows NT . . . simpler to use and more stable.What was released was a Windows based on the 32-bit WindowsNT system, which means its faster, but certainly less tolerantwhen it comes to such things as drivers.As for Windows 95 and 98, theyarebased on the original 16-bit DOS environment.Perhaps less stable, but more accepting of newer and older programs.

Windows 2000 is geared more toward business computing. For the home consumer, Microsoft has planned a release of an update of Windows 98 called Windows Millennium Edition (Windows Me).

Currently, the College'sInformation Systems Office is testing the Windows 2000 operating system.

Windows 2000 is to work in most server environments.There are still reported bugs in the new operating system.In the June edition of Smart Computing, it was noted that "the final source code for Windows 2000 contained at least 63,000 bugs at the time of its release . . ."Also, users are cautioned inthat about a quarter of those attempting to upgradewill come encounter some issues.

We are looking at our in-house tests to provide further insights.Also, it is understood that the first service upgrade for Windows 2000 will be released June, 2000.Look for additional coverage in future WordIS.

0 or O?

Paul Becerra, Systems Specialist

Look up in the sky! Is it a bird or a plane? That's an easy one.Here's a more difficult one.You might want to get your glasses, 0 or O.Which is the number and which is the letter?

Serial numbers are a good example, GX0AO. This serial number can be interpreted several ways and could cause unnecessary headaches.To reduce the confusion between O (A) and 0 (#), I suggest the 0 (#) be identified as Ø.

Click on the Insert Menu and choose Symbol.In the window that appears, find the symbol that shows a 0 with a slash through it.This is located near the bottom right hand corner of the window.Click on the Shortcut Key button. Hit the 0 key while holding the ALT key down.Then click on Assign.Close the Symbol windows.Now, whenever you wish to insert a Æ, simply hold down the ALT key while pressing 0.

Urban Legends

Brian Wilson, Web Operations Manager

The concept of the urban legend has been around for decades now.However, with the instant worldwide communication capability of the Internet, the concept of the urban legend has exploded onto the scene.

All of us receive, and have probably been guilty of sending on to others e-mail messages that seem to be pointing to a possibly true story.Do we send the

message on to others or not?I've had the same dilemma myself.

In fact, here are just a few of these types of e-mails I have received in the past month:

- The television show 'Inside Edition' ran a segment showing various ruses to lure women out of malls. A man offers to help a woman change a flat tire at a mall. The woman balks, alerts mall security and returns to find the man has fled, leaving his briefcase containing rope and a butcher knife. The new legend even contains the Tuttle Mall.Both the 'Inside Edition' warning and the 'Tuttle Mall' attempted kidnapping stories began circulating separately in 1998. In March 2000, someone combined the two stories with the claim that it was circulated by JC Penney's.

- You can catch a fatal disease by drinking from soda cans that have been contaminated with rat urine.

- Madelyn Murray O'Hair, the noted atheist, has proposed that the FCC ban all religious broadcasting.This rumor has circulated since 1974.It has taken on a new twist in e-mails, saying that the CBS show "Touched by an Angel" would be cancelled.

- The Gap is giving away gift certificates for forwarding email.This is a classic hoax, and the company name can vary (Microsoft, Coke, Victoria's Secret have also come across).

- Of course, we are all aware of the many e-mail virus warnings that come through our e-mail as well.

All of these are hoaxes, forwarded endlessly by well-meaning people.It is always best to assume that an e-mail of this variety is a hoax, and not to forward it on.Doing so, of course, increases needless Internet traffic.Here are a couple of web sites that will tell you if the e-mail you have received is simply an urban legend

http://vil.mcafee.com/hoax.asp.

McAfee's Virus Information Library has information on true viruses, as well as this page, dedicated to e-mail virus hoaxes.

http://www.urbanlegends.com/ulz/.

This site details not only some computer virus hoaxes, but also details the legends such as those stated above, including their possible origin and any truth that may lie buried within them.