Preface:

New employees/end-users to be connected to the College of Medicine and Public Health/ Office of Health Sciences Local Area Network (LAN) will have different computer-related needs in the area of directory access, hardware (there may even be a need for a 'home' computer), software, remote access, University e-mail account, training, etc. The College's Information Systems (IS) Office has worked to develop the capability of responding in a timely manner to such needs, in addition to providing the end-user with the opportunity to contact only one office whether there is a need to establish a GroupWise e-mail account, a Campus e-mail account, or both.

Priority:

It is the responsibility of the IS Office to manage the hardware and software along with providing end-user training as appropriate. To prepare for meeting the needs of a new employee and to maintain the hardware and software inventory, offices are asked to notify the IS Office as soon as possible when a new LAN-based employee or an additional hardware/software need has been identified. This will facilitate the acquisition and preparation of needed computer equipment and the scheduling of time when the new end-user can meet with an IS Office staff member for training and computer orientation.

Process:

As a guideline, an office director/supervisor is asked to provide the following information, as much in advance as possible, to the IS Office.